Shipping – Nanushka
Due to U.S. customs regulations and import limits, we are currently unable to process orders over $800 for delivery to the United States. We appreciate your understanding.
Free shipping on all customized Nanushka x ASICS sneaker orders - expected dispatch within 2-4 weeks.
We dispatch orders within 5 business days. During peak periods, it might take up to 5-7 business days due to the high volume of orders.
| Delivery fee Standard/Express |
Free over | Shipping fee over threshold (Standard/Express) | |
| United States | 10 USD | 350 USD | Free |
| United Kingdom | 10 GBP / 20 GBP | 300 GBP | Free / 10 GBP |
| Hungary | 2000 HUF / 4000 HUF | 100,000 HUF | Free / 2000 HUF |
| Within the EU (except Hungary) | 10 EUR / 20 EUR | 300 EUR | Free / 10 EUR |
| Switzerland | 10 CHF / 20 CHF | 350 CHF | Free / 10 CHF |
| ROW | 15 GBP | 350 GBP | Free |
Currently, we are unable to ship orders to Afghanistan, Belarus Bonaire, Saint Eustatius and Saba Congo, Democratic Republic Mali Micronesia, Myanmar, Netherlands Antilles, Niger, Russia, Somalia, Sudan, and Ukraine
Our aim is to fulfill your order in the time scale indicated above. We cannot take responsibility, however, if the delivery time is longer than indicated. We are always happy to answer questions about your order, so please feel free to contact our customer service team with your enquiries at customercare@nanushka.com, or you can track your order here.
Excluded time periods and P.O. box addresses
Our distribution centre does not dispatch orders on Saturday, Sunday, and bank holidays in Hungary. Hungarian bank holidays include: January 1, March 15, Good Friday, Easter Monday, May 1, Whit Monday, August 20, October 23, November 1, December 25-26.
We do not ship to P.O. box addresses.
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Although we use reasonable efforts to ensure that your order is delivered within a specified time period, we cannot accept responsibility for late deliveries due to circumstances outside of our control. Our customer service team will do our best to inform you of any unexpected delays.
If you have problems with tracking your order, please contact the Customer Service Team via our support e-mail: customercare@nanushka.com
Returns
For detailed information on returns, please see our Return policy here.
The Shipping & Return Policy forms an integral part of the General Terms and Conditions of Nanushka International Zártkörűen Működő Részvénytársaság (“Nanushka” or “we”).
By purchasing our goods and/or using our services, you accept this Shipping & Return Policy. Please read this Shipping & Return Policy carefully.
The terms used here, unless otherwise defined, have the same meaning as in the General Terms and Conditions.